About TEROXLAB

Providing innovative and efficient solutions that exceed our clients' expectations

Delivering the true
promise of the cloud

Since 2012, we’ve helped digital native organizations innovate and optimize their cloud spend to drive business growth.

Teroxlab Company Values & Philosophy

“There’s no shortage of remarkable ideas, what’s missing is the will to execute them.” – Seth Godin

At Teroxlab, our mission is to offer cutting-edge solutions that are innovative and efficient .

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Our mission is to exceed expectations by providing exceptional products and services that are tailored to the needs of our clients. We believe that success is about building long-lasting relationships with our clients by staying true to our values of integrity, honesty, and transparency in all our interactions.

Our vision at Teroxlab is to become a leader in the technological industry by constantly adapting to new technologies and providing exceptional service.

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Our mission, vision, and philosophy encompass offering cutting-edge solutions that are innovative and efficient while becoming leaders in the technological industry by constantly adapting to new technologies and providing exceptional service. Our passion and desire are based on a deep understanding of the needs of our clients, a commitment to innovation, and a passion for delivering value. By staying true to these principles, we can achieve our vision of becoming the industry leader in innovation and customer service

We value integrity, transparency and putting our customers first in all our interactions with clients, partners, and employees. Diversity and inclusivity are crucial to creativity and innovation, and we strive to create an environment that fosters collaboration and encourages the sharing of ideas. Working together can achieve more than we ever could alone.

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Our philosophy is grounded in diversity, inclusivity, and collaboration. We believe that these values are essential to creativity and innovation, and we strive to create an environment that fosters collaboration and encourages the sharing of ideas. By working together, we can achieve more than we ever could alone.

Our Vow: Stellar Customer Experience

Our goal at Teroxlab is to deliver an unparalleled customer experience across all our departments. We understand that in the realm of IT, efficiency is key. We’ve set a high-performance standard: resolving 90% of client tickets within one hour. This ambitious KPI is not just a target; it reflects our dedication to ensuring minimal downtime for our clients, enabling them to focus on their core business activities without disruption.

At Teroxlab

We recognize the complexities and demands of navigating today’s dynamic business landscape. Established in 2012, our mission has been deeply committed to providing innovative and efficient solutions that exceed our clients' expectations. Our passion for cutting-edge technology is matched by our sincere dedication to building long-lasting relationships with our clients. Our evolution from a break/fix IT service provider to a comprehensive source of Managed IT Services, Cloud Solutions, Cyber Security, and proactive IT support reflects our commitment to staying ahead in an ever-changing digital world.

How We Achieve This

Exceptional Customer Experience

Rapid Response Team

At the heart of our customer service excellence is our Rapid Response Team. Comprising top-tier IT professionals, this team is the frontline of our service delivery, ensuring swift and effective resolution of client issues.

Clear, Jargon-Free Communication

We believe that clear and transparent communication is crucial. Our team is trained to communicate complex IT solutions in a jargon-free, understandable manner, ensuring that our clients are always in the loop and fully aware of the actions being taken.

Continuous Improvement

We are committed to continuous improvement and adaptation. By regularly reviewing our processes and client feedback, we ensure that our services not only meet but consistently exceed client expectations.

Unique Service Delivery Model

Our service delivery model is tailored to meet the specific needs of each client. We blend advanced technology with human expertise to provide solutions that are both effective and efficient.

Company Values

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou

Customer First

At the heart of everything we do lies a profound dedication to our customers. We recognize that our success is intertwined with their satisfaction and loyalty. From understanding their needs and preferences to delivering unparalleled service, we prioritize the customer experience above all else. Our mantra of “Exceptional customer experience” is deeply embedded in our approach to client relations. We measure our success by the success of our clients. Earning and maintaining the unequivocal trust of each client is not just our priority; it’s our passion. By placing our customers at the forefront of everything we do, we ensure that every interaction and solution provided is aligned with their needs and exceeds their expectations.

Teamwork

We firmly believe that collaboration breeds success. Our diverse team at Teroxlab.com of talented individuals brings together a wealth of knowledge, skills, and perspectives, united by a common purpose. By embracing teamwork, we leverage the collective intelligence of our workforce to overcome challenges, seize opportunities, and achieve shared goals. We celebrate each other's strengths, support one another in times of need, and thrive in an environment where every voice is valued and heard.

Technology & Innovation

Innovation is the lifeblood of progress. We embrace technology as a catalyst for transformation, constantly seeking new ways to disrupt the status quo and pioneer breakthrough solutions. From harnessing cutting-edge advancements to fostering a culture of creativity and experimentation, By staying at the forefront of technological innovation, we remain agile, adaptable, and poised to capitalize on emerging opportunities in a rapidly evolving marketplace. We are dedicated to ensuring that every technological solution we implement is not just state-of-the-art but also perfectly tailored to enhance our clients’ operations. Our innovative approach is key to providing an exceptional customer experience, helping our clients stay ahead in a rapidly evolving digital world.

Quality & Excellence

The cornerstone of our reputation. At Teroxlab we are committed to delivering products and services of uncompromising quality, meticulously crafted to exceed the expectations of our customers. we are committed to excellence in every aspect of our service. Through rigorous quality control measures and relentless attention to detail, we ensure consistency, reliability, and excellence in every interaction. Quality is not just a metric; it's a mindset that permeates every aspect of our organization, driving us to constantly raise the bar and set new standards of excellence.

Teroxlab

When you partner with Teroxlab.com, you’re not just choosing an IT service provider; you’re choosing a partner committed to your business’s success. Our team is dedicated to providing a stellar customer experience, marked by rapid issue resolution, minimal downtime, and clear communication. Let us take the helm of your IT challenges, so you can steer your business towards growth and success.

Send Us A Message

WE'D LOVE TO
HEAR FROM YOU

If you would like to talk to us or just have a question about any of our services, please don’t hesitate to contact us and we’ll get right back to you.

Mission
Vision

At Teroxlab, our mission is to offer cutting-edge solutions that are innovative and efficient .

Our vision at Teroxlab is to become a leader in the technological industry by constantly adapting to new technologies and providing exceptional service.

Our History

The Teroxlab difference

Teroxlab combines the power of intelligent software products with access to unrivaled multicloud expertise to solve the most complicated and important cloud problems.

With almost 2,500 years of cumulative cloud operations experience, we commit to working hard alongside our customers to make them successful.

Intelligent Technology

Teroxlab’s product portfolio provides the tools to manage cloud cost and infrastructure without compromising the speed or quality of engineering initiatives.

“I’m thrilled with Teroxlab’s excellent cloud operations and FinOps services. Their availability, reliability, and cost savings have been invaluable.”

Duru Terese, VP R&D, Durusystems.com

“Teroxlab excels! Streamlined cloud spend management and dedicated expert support. Detailed reports empower informed decisions.”

Albert Timothy, Co-Founder & VP R&D at ELITE Construction

Expert Consultancy

Our global team of experts have decades of experience in the analytics, optimization, and governance of cloud architecture, as well as specializations in Kubernetes, AI, and more.

Economic Value

Choosing the right services and technologies can be overwhelming. When you partner with Teroxlab, you get all our products and access to on-demand expertise – all at no extra cost.

[With Teroxlab] we have already seen increased efficiency resulting in a more productive environment and allowing our team to focus on what matters – developing our product.

Peace Natachi - CEO, HealthNHealthy

$500k

Managed cloud spend

75+

Customers

70+

Countries

59+

Cloud certifications

98%

Customer satisfaction

Don’t just take our word for it

Inc 5000 2023: Ranked #142 in software

CRN 2023 Fast Growth 150: Ranked #9

Channel Futures 2023 MSP 501: Ranked #2

Trust & security

Teroxlab provides extraordinary transparency and focus on security, compliance, and privacy.

Leadership team

“We are fully committed to the full promise of the cloud — not only for our customers, but for our employees, our partners, their customers and so on. The public cloud is evolving what is possible in our world every day, and we cherish the opportunity to be part of that and to help all of

We are Do’ers

Teroxlab is a globally distributed, fully remote company that prides itself on a culture of practicing continuous management, prioritizing 20/20 visibility, allowing for autonomy, and investing in personal development. At Teroxlab, our growing team of 550+ committed, experienced, and collaborative “Do’ers” are passionate about pushing the cloud forward together.

Our core values

Act as one team

Wow the customer

See it through

Be entrepreneurial

Pursue knowledge

Have fun

Let’s do it

From cost optimization to cloud migration, machine learning and CloudOps, we’re here to
make the public cloud easy — without the costs.

Ready to get started?

About TEROXLAB

Delivering the true promise of the cloud

Since 2012, we’ve helped digital native organizations innovate and optimize their cloud spend to drive business growth.

Teroxlab Company Values & Philosophy

Our Vow: Stellar Customer Experience

At Teroxlab

How We Achieve This

Exceptional Customer Experience

Rapid Response Team

Clear, Jargon-Free Communication

Continuous Improvement

Unique Service Delivery Model

Company Values

Customer First

Teamwork

Technology & Innovation

Quality & Excellence

Delivering the true
promise of the cloud