When you partner with Teroxlab, you get unlimited access to our expert cloud engineers to address your most common and vexing cloud challenges. We don’t count tickets, we don’t restrict requests, and we don’t stop until you have the answers you need.
Whether you’re looking for a full assessment of your cloud architecture, advice on your migration strategy or simply a gut-check before you iterate on that latest version, we’re here when you need us. You can think of us as your go-to expert, your clutch hitter, your team advisor — whatever works for you. We’ll think of you as the reason we do what we do.
When you need us, our technical support engineers are here to listen and help. We find the root of the problem quickly and provide long-lasting solutions that prevent the issue from happening again.
We take a teach-to-fish approach to helping you find resolutions, so you learn from our experience and build capability.
We know the value of having someone in your corner to guide decisions and offer reassurance, so that’s what we do.
“In Teroxlab we found a partner we can really consult with and come up with radical new ways of how to do things. They have a deep understanding of the technologies involved. They’re not just a contractor that executes our plan.”
VP of Cloud Platform
This is how we do it
Everything starts with an idea. The first challenge is defining how feasible it is. You need to soundboard it, test it, validate it. That’s where our CREs come in.
We can get on a call with you, understand the challenge you’re facing and work with you to define the best path forward. It doesn’t matter if you’re just beginning your cloud journey or you’re ready to ship. We can advise on where to start, where to move next or how to resolve issues as they arise. For example, if you’re deploying a workload on Kubernetes, we’re happy to provide a second line of defense and work with you when things go south. We’ll help you inspect the logs, check the K8s cluster state and escalate to the cloud vendor if it’s an issue with their infrastructure.
We do this because we get it. You’re moving fast, and you need support that can move with you.
Every idea, question or roadblock you raise, we’re here to help address. Odds are we’ve seen a similar challenge before and can help you find a solution fast. And if we haven’t, you can be sure we’ll do everything we can to find a resolution that keeps you moving forward. That kind of speed and reliability form the original promise of the cloud — and it’s our ongoing promise to you.
Our senior-level cloud engineers and architects collectively have hundreds of certifications and years of experience working with our public cloud partners. Their expertise and commitment to a cloud-enabled future is on hand every day to help you achieve your goals.